Case Studies


PI training across Canada

2012

Feb 14-15, 2012 Montreal PQ, French

Feb 15-16, 2012, Winnipeg, MB

Feb 21-22, 2012 Toronto, ON

Mar 06-07, 2012 Moncton, NB

Mar 20-21, 2012 Toronto, ON

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PI training in USA

Feb 07-08, 2012

Mar 06-07, 2012

April 03-04, 2012

May 08-09, 2012

June 05-06, 2012

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Senior Executives Testimonials

"The proof is in the results. Our business is ever-evolving and moving forward with positive expansion plans necessitating the best personnel available. For the foreseeable future that will always include an invitation to join our organization after a diligent and attentive interview process... and the use of a PI® Survey as an effective management and Human Resources tool."
Bryan Rowntree, CEO,
Rowntree Enterprises

Video Testimonials - ServiceMaster

ServiceMaster first came to Canada in 1953 when Frank Flack partnered with Thane MacNeill to provide carpet maintenance in the Toronto market. Soon Thane became the owner of the distributorship known as ServiceMaster of Toronto, and years later was joined by his son, Duane. In 1967 Gary Franklin joined ServiceMaster as the distributor in the Hamilton area. Gary’s distributorship grew over time to include most of Canada. Additional distributorships were purchased in Atlantic Canada by Gord Loomis, in Manitoba by Frank Jaeger, in Saskatchewan by Cas Pielak, and in British Columbia by Chris Stringer and Greg Leith.

The Management Services Division came to Canada in 1981 focusing on the health care market. Several years later they expanded their services to the education and industrial communities as well.

ServiceMaster International began purchasing back its distributorships in 1997, including ServiceMaster of Canada. By 2001 all of the Canadian distributorships were owned by our parent company, and all the franchise support operations within Canada were merged under the umbrella of ServiceMaster of Canada. Our head office is located in Mississauga, Ontario, and includes training facilities and a warehouse.

Over the years Canada has made several contributions to ServiceMaster operations internationally. A program initially known as Spotlight was launched in 1973 and is the father of modern carpet care maintenance methods. It consisted primarily of the concept of spot cleaning, complemented by less frequent deeper cleaning methods. Additionally, Canada pioneered the sale of franchises by service line. Now the standard at ServiceMaster, Canada was the first to sell one service line per franchise per territory.

In Canada, ServiceMaster is represented by …

  • ServiceMaster Clean (commercial maintenance)
  • ServiceMaster Clean (disaster restoration)
  • ServiceMaster Clean (janitorial services)
  • ServiceMaster Clean (residential carpet & upholstery cleaning)
  • Merry Maids (residential maid service)
  • Furniture Medic (fine furniture restoration)
  • AmeriSpec (home inspection)