Terms and Conditions

Predictive Success Training offers tools that greatly enhance Personal Growth and Leadership Development. There is a reason 28% of Canada’s Best Managed Companies now use Predictive Success.

Once a manager/employee is registered for the Predictive Index Professional Series Training, Customer Focused Selling or Leadership Transition Program your time is committed as we need to book the facilitator, pay for the room, lunches and breakouts.

The time in Predictive Success training has been deemed very beneficial to your growth as a manager in your company. This education is a life skill credential. We request once you register you block off these 2 days as part of your professional development and keep them. If for health reasons, you need to postpone your training our policy is listed below. Due to our cost to secure your employee’s seat, we have to access a cancellation fee for any change.

Our Cancellation Policy:

Predictive Index Professional Series™ Workshop Cancellation or Change Policy

Only companies with a contract in good standing are permitted to have employees attend the Predictive Index Professional Series Training from Certified Partner, Predictive Success.

  • Cancellation notice more than 20 days in advance of the seminar – No charge, provided you have contacted us in writing by email to our Administrator Shared Services attention jcane@predictivesuccess.com toll-free 1.855.430.9788 x100
  • Cancellation notice less than 15 days in advance 100% of the seminar fee is due but an in-house credit will be kept on file for the company to use at a later date in the same calendar year.
  • Cancellation notice 1-7 days in advance the fees are due in full. Like other providers of adult training, fees are due at time of registration. If a student is unable to attend he/she may send a replacement in their place to the course registered or ask for an in-house credit to be used within 3 months of the cancellation. There will be a $100 administration fee to process this transfer request.

Payment for workshops must be received prior to attending one of our workshops.


Predictive Success makes it a priority to accommodate individuals of all abilities at all of our training facilities. In order to ensure that everyone is comfortable and able to learn, please notify us 48 hours in advance if you require accommodations.  Send your request to our Human Resources Lead ldanes@predictivesuccess.com. 

*Please note: Workshop participants are asked to limit the use of electronic devices such as computers and cell phones to break times only as they can be a distraction for other participants. We suggest bringing a notepad and writing utensils with you to take notes.