BUSINESS OUTCOMES – CASE STUDY
Decreasing hiring time by 50% and growing business by 12% using The Predictive Index® with Eassons Transport
The Company
Eassons Transport Ltd. is a rapidly growing trucking company based in Kentville, Nova Scotia that specializes in hauling temperature-controlled goods all over North America. Eassons has grown from a two-truck operation to a company that now employs over 500 people with 325 trucks on the road. Although Eassons has acquired several companies over the years, the company is still very much in the hands of the Eassons family. The company attributes much of its success by having a forward-thinking mindset and an entrepreneurial spirit, meaning that they embrace change, innovation and strive for continuous improvement.
OPPORTUNITY
Trevor Bent, VP Human Resources and Safety joined the Eassons family in 2009. He has been integral to the growth and success of the company, particularly in building a safety-centric culture. Safety is a concern facing the transportation industry because it can result in lost time, damaged equipment, levied fines, and in some cases, bodily injury. The effect on the company is of course, higher costs, lost revenue and a damaging reputation. Trevor saw an opportunity to use The Predictive Index Behavioural Assessment® in conjunction with risk mitigation and safety to improve their accident rates and driver safety.
SOLUTIONS
Through the use of dash cameras located inside of the work trucks, Trevor was able to look at the accident history of the driver and compare his or her driving performance to their behavioural profile. There was sufficient evidence to suggest that drivers that exhibited certain behavioural characteristics had a significantly better driving record. These individuals were cautious, detail-oriented, methodical, risk-averse and deliberate. In comparison, those individuals that were more fast-paced, impatient with routine, socially focused, and venturesome had a significantly higher accident rate. The Predictive Index Behavioural Assessment® is able to pinpoint those specific characteristics with a high degree of accuracy. Trevor is now able to apply this model of a “safe driver” to make evidence-based hiring decisions and for monitoring and coaching existing employees to become more safety conscious, creating the Dream Team Eassons needed.