Organizational Behaviour · Consulting & Advisory

Your org chart was designed for work that is changing underneath it.

Behavioural data tells you who your people are and why they work the way they do. AI is changing what the work is. Our practice designs the organization that fits both.

Two participants listening during a Predictive Success working session

Flagship engagement

Designing the AI-Ready Organization

Find where AI, agents, and people create the most value, then redesign roles around it. Software can score your people; it cannot sit in the room, weigh the trade-offs, and redraw the organization with you. That is consulting work, and it is what this practice does, through the organization design, talent strategy, HR enablement, and change leadership you see below.

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  • Organization Design
  • Talent Strategy
  • HR Enablement
  • Change Leadership

Join 1000+ clients in partnering with Predictive Success to build organizations, leaders, and teams that are ready for the future. In this economy, your greatest competitive advantage is a resilient, engaged and ready workforce.

Predictive Success consultants can help you design and implement talent strategies to propel your organization forward. Our consultants come from big four consulting to bring you a cutting-edge approach and innovative tools – at a fraction of the cost.

Let’s help your organization unlock its full potential via your greatest asset – your people.

The practice

Four disciplines, one point of view: organizations work when their design matches how their people are actually wired.

01

Organization Design

We can help you align structure, roles, and accountabilities to deliver your business strategy.

  • Organizational structure
  • Cost savings analysis
  • Role clarity and accountability mapping
  • Operating model
  • Governance
  • Organizational effectiveness diagnostics
02

Talent Strategy

We can help you ensure the right people are in the right roles with the right capabilities to get the work done.

  • Competency framework design and implementation
  • Performance management
  • Capability assessments
  • Succession planning
  • Leadership pipeline
  • Learning and development strategies and plans
03

HR Enablement

We can help you build and augment the right HR infrastructure that enables performance and engagement.

  • HR strategy and plans
  • HR process design and policy modernization
  • Total rewards strategy (compensation, benefits, incentives)
  • Talent lifecycle design
  • HR operating model
04

Change Leadership

We help leaders mobilize people to adopt, adapt and sustain change.

  • Change strategies and plans
  • Change champion training
  • Impact assessments
  • Stakeholder and leadership alignment
  • Communication, training and knowledge transfer

The measurable impact of getting it right

Organization Design
2.2xmore likely to outperform peers with optimized structure
3xmore likely to have strong performance with clear accountabilities
Talent Strategy
50%lower turnover with succession plan in place
2xmore likely to hit performance targets with formal successors
HR Enablement
30%higher workforce productivity with investment in strategic HR
Change Leadership
6xmore likely to meet objectives with effective change leadership
PI Certified Elite Partner

Predictive Success is the #1 Predictive Index partner globally and a Certified Elite Partner. The science below is not ours to claim; delivering it in Canada, in both official languages, is.

Bring one real decision and we will show you how we would approach it.

Meet our team of talent catalysts

Kelly-Anne Lahey, Managing Principal, Consulting

Kelly-Anne Lahey

Managing Principal, Consulting

Ex Deloitte Organization Design consultant, 14+ years of experience leading projects across sectors

Ask me about …

  • Organization Design
  • Talent Strategy
  • Competency Framework
  • Succession Planning
  • Change Leadership
Veronica Utton, Associate

Veronica Utton

Associate

Seasoned HR leader with experience providing leadership and consulting to clients across sectors

Ask me about …

  • HR Strategy, Management & Policy Modernization
  • Competency Framework
  • Performance Management
  • Leadership Coaching
Teri Nghiem, Associate

Teri Nghiem

Associate

Ex Ontario Public Sector leader, 20+ years of experience providing strategy and HR consulting

Ask me about …

  • Business Strategy & Transformation
  • Workforce Strategy
  • Organization Design
  • HR Management
Drew Stevens, Associate

Drew Stevens

Associate

Ex KPMG People & Change consultant, 10+ years of experience leading companies

Ask me about …

  • Business Strategy
  • Operating Model
  • Talent Strategy
  • Organization Design
  • Change Management
Jen Ferron, Associate

Jen Ferron

Associate

20+ years of experience leading compensation and total rewards engagements across industries and sectors

Ask me about …

  • Job Analysis
  • Job Evaluation
  • Market Benchmarking
  • Pay Equity Reviews
  • Compensation Strategy

Meet the whole team

Why us?

Senior HR architects

You will have access to senior leaders with deep experience across industries and sectors.

A-Team by design

We compile teams that reflect your needs, fit for your culture and have cross-functional fluency.

Tailored, not templated approach

Many big four firms scale methodologies; we scale thinking. We perform custom diagnostics and design approaches for your size and context building solutions that match your operational reality.

Practicality over theory

With big four consulting experience, our A Team believes that recommendations should always be practical, realistic and implementable for the organization, considering the internal and external context of operation.

We are anchored on community values

We believe in the power of community. Our Foundation, the PSC Foundation, proudly supports initiatives that enhance community inclusion for vulnerable populations. In the past several years alone, we have donated over $1M to Canadian charities aligned with our values of compassion and community leadership.

Don’t see what you’re looking for?

Our experienced team of consultants can customize programming based on your organizations unique needs for any of the following business requirements, powered by Talent Optimization:

  • Leadership Development
  • Employment Lifecycle Design
  • Teamwork Sessions
  • Hiring & Onboarding
  • Strategic Alignment
  • Action Planning
  • Sales Alignment
  • Culture Work
  • M&A
  • EOS Support
  • DEIB Consulting
  • Executive Coaching
  • HR Functions / Systems
  • Performance & Productivity
“The consultants at Predictive Success Corporation have an innovative approach to solutions and are easily able to pivot when needed.”
— Executive, North American Insurance Firm