Predictive Success Academy

Customized Sales Training for Improved Performance

Customer-Focused Selling™ (CFS) as delivered by Predictive Success is an effective sales training program that provides all the core competencies needed for effective consultative selling, with special emphasis on improvement areas identified by the Selling Skills Assessment Tool™ (SSAT).

In a highly interactive, adult learning format, CFS delivers the specific knowledge your team needs to consistently achieve better sales results. The training is designed to be used every day, not memorized. Participants come away from the workshop ready to apply the new learning to their own customers and prospects.

44%

increase in revenue

33%

increase in closing ratio

25%

increase in time efficiency

3

net new buyers and influencers

Client Feedback

“This workshop has effectively illustrated how to utilize the social styles to prevent missed opportunities due to not presenting with the appropriate behavioural style in mind.”
– Ryan Campbell, First Canadian Title
“Thank you for the great training session. This is a topic I wouldn’t have necessarily been interested in however the real-world examples, continual engagement and practice exercises really brought this topic home. I look forward to trying this out.”
– Andrew Bannerman, DRA Group
“Understanding my personal strengths and weaknesses is a huge help in growing my abilities in selling, closing specifically. Placing emphasis on my individual areas of improvement going forward, I know will improve my overall closing ratio and therefore the success of my business.”
– Lindsey Connolly, Desjardins Insurance
“It was a very well prepared and organized session. All aspects related to customer and selling approach has been thoroughly explained. Main part was activities which we have done in every session, that makes more sense to get clarification on each and every aspect.”
– Siddharth Sharma, GM Packaging
“A sincere ‘Thank you’ again for being with us last Wednesday and for taking our team through the PI background and its clear relevance and applicability to enhancing our team’s sales behaviours. I got a lot of good feedback, and I know the team will take the learnings into account as they go forward. Thank you again, much appreciated.”
– Jim Jaques, Honk Mobile

Knowledge Is Power

In order to progress your sales team and surpass your targets, you need to start with a clear look at where you are today.

  • IMPROVE INDIVIDUAL PERFORMANCE
  • CREATE PREDICTABLE, SUSTAINABLE SALES RESULTS
  • HELP YOUR PEOPLE GROW PROFESSIONALLY
  • INCREASE SALES TEAM PRODUCTIVITY

The CFS Method

  1. 01OPENHow to build trust and credibility through managing client expectation.
  2. 02INVESTIGATEHow to accurately asses the situation and uncover client needs.
  3. 03PRESENTHow to tie your capabilities to the client situation.
  4. 04CONFIRMHow to gain agreement and win business.
  5. 05POSITIONHow to build long-term customers for life.
The CFS Method: the method as a cycle

Customer-Focused Selling is about selling from the other person’s perspective.

  • Optimize your time
  • Acquire new clients
  • Sell more, better, faster
  • Expand the relationship with existing clients

What clients say

“Working with Predictive Success organization has been fantastic. What we’ve done is test out the specific capabilities of the SSAT and then at the end of the year we retest it to ensure that it had an impact. And it did! In our first year, we had an 11.25% increase in sales proficiency.”
“I would 100% recommend the Customer-Focused Selling™ Workshop, delivered by Certified Partner Predictive Success to any company, big or small, that is customer focused and wants to take their sales team to the next level.”
“Bell Mobility had a 6 % increase in sales proficiency after implementing the Customer Focused Sales program, delivered by Certified Partner Predictive Success.”
“I enjoyed this training very much. I feel more confident and able to see my weaknesses and work on them.”
“This workshop has effectively illustrated how to utilize the social styles to prevent missed opportunities due to not presenting with the appropriate behavioural style in mind.”
“The customer focused selling workshop has demonstrated the value of incorporating social styles into the sales process.”
“David has a wealth of knowledge. The course was a success for me. Some people become very uncomfortable with being challenged, singled out, correct, etc. but to become stronger at your craft, better at your approach, and open to improvement is a strength.”
“Just an amazing class with real skills ready to be implemented immediately and strengthened into the future.”
“Thank you David! The learnings from the workshop were valuable so I’m finding the reps have been receptive to adopting them into our processes as well as applying them on their own as well.”
“Great training for anyone in the sales industry.”
“We have used PI products on our hires in the past and feel that this is another valuable tool.”

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